Frequently Asked Questions (FAQ)

At WAlfiner Ltd., we are committed to providing our clients with the best trading experience possible. To achieve this, we offer two of the most advanced and reliable trading platforms in the industry: cTrader and MetaTrader 5. Explore the features of these powerful platforms and find the one that best suits your trading style.

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Forex trading is the buying and selling of currencies on the foreign exchange market.
Forex trading involves exchanging one currency for another at an agreed price in the OTC market.
Wallfiner is a forex broker offering trading services with low spreads and commissions on the cTrader and Metatarder 5 platform.
Forex markets operate 24 hours a day, five days a week.
You can open an account by completing the registration form on our website and submitting the required documents.
You need to provide Email address and phone number also your country and city
Yes, Wallfiner is regulated by regulatory authority.
Wallfiner offers Standard, Elite Vip (ECN Pro), and Premium (ECN), Islamic and Standard accounts to cater to different trading needs.
The minimum deposit to start trading with Wallfiner is $30.
You can contact our customer support via email, live chat, or phone.
Wallfiner offers the cTrader and MetaTrader 5 (MT5) platforms for trading.
You can download cTrader and MT5 from our website and follow the installation instructions provided.
Yes, both cTrader and MT5 are available on iOS and Android devices.
cTrader offers advanced charting tools, fast order execution, and a user-friendly interface. MT5 provides multi-asset trading, advanced technical analysis tools, and automated trading capabilities.
You can place a trade by selecting the currency pair, choosing the trade size, and clicking 'Buy' or 'Sell' on both platforms.
A demo account allows you to practice trading with virtual funds. You can sign up for a demo account on our website for both cTrader and MT5.
You can customize the interface by adjusting chart settings, adding indicators, and using drawing tools on both platforms.
Both platforms require a stable internet connection and a device with at least 4GB of RAM.
Updates are usually automatic, but you can manually check for updates in the platform settings for both cTrader and MT5.
Yes, both platforms support automated trading—cTrader through cAlgo and MT5 through Expert Advisors (EAs).
Spreads are the difference between the bid and ask prices and represent the cost of trading. Wallfiner offers some of the lowest spreads in the industry, ensuring cost-effective trading for our clients.
Leverage allows you to control a larger position with a smaller amount of capital. It increases both potential profit and risk.
Wallfiner offers the lowest commission fees in the industry, ensuring cost-effective trading for our clients. Commission fees vary by account type and are detailed on our pricing page.
Trading costs can be calculated by considering spreads, commissions, and swap rates.
A margin call occurs when your account equity falls below the required margin level. You can avoid it by managing your leverage and maintaining sufficient funds.
Wallfiner keeps client funds in segregated accounts with top-tier banks.
Slippage is the difference between the expected price of a trade and the price at which it is executed. It can occur during periods of high volatility. However, Walfiner has no or very low slippage due to our advanced order execution technology and deep liquidity pools.
Overnight positions may incur swap rates, which can be positive or negative depending on the currency pair and direction.
A stop loss order automatically closes a trade at a specified price to limit losses. You can set it when placing a trade.
A take profit order automatically closes a trade at a specified price to secure profits. You can set it when placing a trade.
You can deposit funds via bank transfer or Cryptocurrency
Wallfiner accepts bank transfers and Cryptocurrency more options will be available in future.
Deposits are usually processed within 1 hour to 1 business days.
You can withdraw funds by submitting a withdrawal request through your account dashboard.
Withdrawal fees vary depending on the payment method. Please check our fees page for details.
You can update your account details in the account settings section of your dashboard.
You can reset your password by clicking the 'Forgot Password' link on the login page.
Account verification can be done by uploading the required documents like billing address or id card through your account dashboard.
To close your account, please contact our customer support team.
You can view your account activity and transaction history in the account dashboard.

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